Returns

Our Return & Exhange Policy

At Princess of Asia, our utmost priority is ensuring our customers’ happiness. To support this commitment, we’ve meticulously crafted our return and exchange policy.

Here’s what you need to know:

Looking to return?

If you’re not happy, we get it.

- Eligibility: We accept returns for all items except those purchased during special on-site sales or from clearance collections. To qualify, the products must be returned in new condition: unworn, unwashed, and unaltered.

- Timeframe: You have 30 days from the day you received your order to initiate a return. Be sure to contact us within this 30-day window to be eligible for a full refund.

- Contact Us: If, for any reason, you’re not pleased with your purchase and wish to return any item(s) for a refund, feel free to reach out to us at support@princess-of-asia.com. Our dedicated staff will be delighted to assist you.

Looking to exchange?

Not happy with the one you bought? We have plenty more to choose from.

- Eligibility: We accept exchanges for all items except those purchased during special on-site sales or from clearance collections. To qualify, the products must be returned in new condition: unworn, unwashed, and unaltered.

- Timeframe: You have 30 days from the day you received your order to initiate an exchange. Be sure to contact us within this 30-day window to be eligible for an exchange.

- Contact Us: If, for any reason, you’re not pleased with your purchase and wish to initiate an exchange, feel free to reach out to us at support@princess-of-asia.com. Our dedicated staff will be delighted to assist you.

Received damaged or wrong items?

We are truly sorry. Let us make things right.

We carefully inspect all items by hand before shipping them to our customers, but unfortunately, errors can still happen.

If you received a damaged, defective, or incorrect item, please email us at support@princess-of-asia.com without hesitation.

To speed up the process, please include your order number and photos of the item(s) in question and we’ll reship a replacement package to you promptly.

Thank you for choosing Princess of Asia! 🌟